FAQ
FAQ
Frequently asked questions about Maqma.
How is the delivery handled?
Delivery is carried out throughout the country through approved logistics partners.
Is self-pickup available?
Yes, self-pickup is available when selected during checkout and after order confirmation.
What are the payment methods?
Available payment methods may include bank card, online installment, bank transfer and other supported payment providers.
What is the delivery timeline?
Estimated delivery is generally 1–3 business days in the capital city and 1–5 business days in other regions.
How do I place an order?
Select the desired product, choose available options such as size or color, add it to cart and follow the checkout instructions.
Can I cancel or delete my order?
For order cancellation, please contact customer service as soon as possible.
Have more questions? Please contact customer service.