RETURNS
Change / Return Conditions
Exchange and return policy for Maqma.
Return Period
Online purchases may be returned within 14 calendar days from delivery. Duvets and pillows may be returned within 1 calendar day from delivery.
Mandatory Requirements
Products must remain unused, in original condition, with all labels, tags, packaging and accessories.
Exchange Rules
Product exchange is available only for products of equal or higher value and subject to stock availability.
Items That Cannot Be Returned
Used, washed, damaged, incomplete, self-damaged or incorrectly handled products cannot be returned or exchanged.
Return Locations
Customers may visit the store directly or contact customer service for remote return procedures.
Customer Support
For exchange, return or damaged product questions, please contact customer service during business hours.
Please keep your invoice, packaging and accessories until the return period expires.